My DSL subscription is going to be over soon so I need to renew it. Currently it is united network, I got it for a year. Their service had its ups and downs. Especially in the first couple of months, were their simple technical support is restart the router!! Can’t blame them though. And now that my contract will be over in a few days, same issues happen, keeps connecting and disconnecting frequently.
What I don’t understand is that though the router has authenticated and got all the DSL connection detail and IP information for Internet connection, it still can’t browse the Internet! I can’t even ping their IP side. I refresh and make sure locally we have no problem, the only solution to restart the router!! Is it the router problem, is it from their side, and their tech support won’t give you details cause their answer is restart the router and they always assume you don’t know anything.
So I’m thinking of taking up Fast Telecom just because we have an offer with them. I am not really sure about their DSL service with their whole datacenter on fire issue. I need to compare prices and services.
7asafa, I thought my contract extended till April or I would have checked all offers at the latest infoconnect exhibition. I’ll deal with this next week insha’Allah.
#1 by Marzouq on February 16, 2008 - 4:53 PM
Noooo don’t go with FastTelco or United! Go with either Kems or Qnet, I recommend Kems for now! Solid service the whole time!
#2 by Maryam on February 17, 2008 - 2:49 PM
yeah i’ve heard Qnet has the best DSL service.
after checking the two ISPs you recommended and their offers, I think I’ll go with KEMs. THANKS