Public folders in Exchange 2003 are shared by several users each with set of permissions. So this user calls and requests to restore emails that have been deleted by “unknown”.

I thought I had to pull it out of our backups and a long process but luckily all went smoothly.

In the exchange server -> run Exchange System Manager -> navigate to your Public Folder Store -> Right click -> Properties, you should be able to see the below configuration under the limits tab.

You should have proper permission to retrieve items, and since I’m the owner I had no trouble ;P

In your outlook, select the public folder -> go to tools ->recover deleted items -> select the items from the list and retrieve.

Good thing we keep deleted items, that really made the job a hell lot easier. Talk about anticipating ahead

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