IT people and IT problems, it can get personal and ugly!

Really sometimes, the problem baffles you so much it becomes your obbssession until you solve it and victory!

I get a call from another IT person, annoyed because he didn’t solve a manager’s problem immediately. He was explaining the problem and as I was listening and discussing it with him, it hit me, YUP the solution, but I kept it to myself, he needs this, I say to myself, he needs to figure this on his own … ;P

The next day, he calls and happily announces the solution, you know what the problem is, and this is the solution. Yeah just like I thought. He’s so happy, he asks for my opinion should we go this way or that way, no let’s go that way better, he comes over, we do the new configuration, he gets back and tests it and all is great. He reports that the problem is solved!

That was his moment and he needed it Just like in the movies …