Refund & Exchange within 14 days

That’s what is written on the receipt. I bought it exactly two weeks ago, so I was entitled to the above argument.

The Sales assistant informed me, I can exchange but not refund my money, it’s been over 14 days! But I bought it two weeks ago, my time is not up yet.

I from my side, tried to reason with her, that one action can’t be valid without the other being true too! If I can exchange, then I can refund, there is an ‘&’!!

I momentaliry thought, maybe she’s not grasping my point of view, but it was perfectly clear,  to anyone that the above statement can’t include true and false, and be valid and printed on the receipt.

So I asked for the manager and he informed me, that it’s been 14 days. This is what I said,

14 days, each day 24 hours, I bought this two weeks ago at 12 PM so I’ve got till 12 PM today, and now it’s 11 AM, my time isn’t up yet!

If things don’t make sense, just go along and reason with the other end