Archive for July 17th, 2009

Unprofessional Confessions

I confess I was unprofessional and I apologized over and over again! At that moment, it didn’t seem like a big deal but when I had to deal with it, I was embarrassed. The 5 minutes it usually takes me to befriend my neighbours took 45 minutes! I can hear my mobile ringing from a distance but I was too caught up to go get it.

The guy I was supposed to meet left and I can’t blame him one bit! I received an email stating that their representative was on time, but I wasn’t available. I apologized for wasting his time and efforts and rescheduled to Sunday!

I hate it when people are not professional, wasting my time, so I am so annoyed that I did that to someone else. I hate it when I spend time in useless meeting discussing useless stuff, when all questions can be answered by simply reading the damn document submitted! And yet here I am doing the same exact thing that I loathe to another.

We had a failed hard disk that needed to be replaced in one of our servers, the technician needed to install a software, first thing I asked do you need to restart the server after installation. “No”, came his sure answer.

See when installing a software, sometimes you need to restart the server or the newly installed application won’t start or won’t run properly, some software installations will disconnect all active share session, so you need to be aware of those incidents.

What do you know, we had to restart the server. I inhaled and exhaled before saying, my first question was, do we need to restart the server because this is a file server that we cannot simply restart!!!

I receive calls from people in which my answer should be read the manual we prepared with the screen shots I spent hours preparing, but NO they need to hear your voice reading out the steps and they follow! I don’t understand this. Am I asking for too much here?

But I thought of it as punishment for my un-professionalism today. I beat up myself a lot, I know it’s just work, but I think I do this in my life too, when I am the one who did others wrong. I need to loosen up, it’s easier said than done.

pha0319l

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