Just Thoughts

I popped in my neighbour’s room the other day and her guest was having problems with her laptop. So I said: “You can give it to me sometime and I’ll take a look at it for you”.

This went by until my neighbour called saying she is having problems herself, her laptop loads forever at starting up.

I took a look at it and it turns out she installed two anti-virus programs, removed both and installed AVG for her, since I am happy with mine

Next day another one calls my room to make an appointment , she’s facing a problem with her laptop. I thought, I guess the word got out

This one’s problem was rather funny, I don’t know what she was fooling around with but she had a malicious software that kept changing her DNS settings, cleaned that up and there you go. It rather took sometime, by the end of the night she was tired and I was fired up I had to remove viruses manually and told her, that I had to Google certain processes and information to make sure they are legitimate and taught her how to remove programs and not have everything run at start-up!

I guess wherever you go, you end up being the IT support of your location

Some were afraid that I was getting annoyed by their questions. What is a DNS? Can I have two Anti-virus programs? Do I need an Anti-Virus?

I announced: “Don’t worry, this is part of what I do for a living”