Archive for category work

Today’s Troubleshooting

Troubleshooting … it can get personal and when it does I get messy … it gets to my head and I do a million thing at a time and of course I forget to breathe …

Two types of connection in the network, logical and physical … the network consists of many components from switches, router, firewall, Intrusion Detection, Bandwidth regulators, network traffic monitors and they can all be on your way from inside the network to the outside …

The more you have … the longer the troubleshooting process …

New system in our network, not working … it doesn’t make sense because everything is opened both ways through the firewall …

As to eliminate the causes, we need to connect to the external network but we are over 100 meter, 7 thick walls and 4 doors away from the external switch…

OK do we have transceivers, we can use the fiber cables … no transeivers …

That’s it, direct physical connection not applicable

Logical … configure a VLAN, and connect the closest switch to the external and that’ll be our gateway … configure ports and check connection … NOT WORKING … OFFFF ..

Most probably I lost some weight from the running around –despite the fact I need to shed off a lot of KGs-

Had to troubleshoot step by step and work my way up to the point that is 100 meter, 7 thick walls, 4 doors away … what’s the problem … wrong gateway IP on the new system’s LAN connection … so my initial external setup was correct … -tears- that’s the reason, seriously !!! It’s just that there were too many wrongs … I quit believing ;P

After slapping myself .. victory dance .. OH YEAH … added a new feature to the network, simple configuration needed and you are directly bypassing everything and jumping to the external ;D

New system worked … what remains … WTH is wrong with the firewall … maybe disabling some features or upgrading … because it doesn’t make sense … NOT to worry now … leave it to another day … four hours to finish this … rest well earned ;P

And the weird thing about what I mostly feel during situations like these, is I want to take off my shoes, roll up my sleeves, maybe the pants leggings also … and why is so damn hot in here .. woman you are in the computer room, it’s freezing here … and stop talking to yourself and making faces …

Lesson learned: Keep it professional and focus

system-down

Update: I disabled the connection directly to the external, you never know how will an outsider compromise this

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When it’s time to Relax from Work

When you know you had enough and need a tiny break ….

75% of daily conversations with other people NOT from your work are work related … your whole day is planned around your work … even shopping … what is more appropriate for my working environment …

You start forgetting your personal mobile but not your work mobile. Your heart skips a beat when your work mobile rings or even receive a message, damn those advertisement messages!!! For sure, no one at work is going to call to say HI … something happened

All dressed up and ready to go out and have a good time but instead of wearing your necklace you actually wear your work badge … I know pathetic!!

Someone is taking their yearly vacation and you just remember that yours was supposed to be last month and you didn’t take it!!! Don’t they have HR department to remind of such things

Want to use the elevator and as an idiot you start waving your security pass in front of it like that is going to make it move … you actually pause and think for a second about what you are doing and what you are supposed to do … push that button, AHA!!!

Hallucination … imagining your work mobile ringing … whenever you go out you seem to see people from work …

At home … checking your personal email account and somehow you just want to check your work email and then just reply to this and answer that and remind this ….

You plan to skip a day everytime you wake up … but you never do … and if you want, you give a headstart …

tara the day after tomorrow I’m taking a day off
Why? Is it something important, an appointment …
El-sara7a No … just want to relax for a day ..
Hmmmm
You can call me anytime
Hmmmm … OK just leave your mobile on
No problem, just call anytime .. I’m awake …

That’s not skipping … that’s some lame excuse for something …

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How Today Started

confused

Woke up today thinking it Wednesday!!! Great tomorrow is a holiday just what I need. Before I got out the house I asked my brother,

What’s today?
Tuesday …
NOOOO, it’s not Wednesday …
laaaa it’s Tuesday ….
Laish … How come it feels like Wednesday … arghhh … malee khilq …

I’m a bit excited because some of my tasks are going well and as well as my testing .. thank GOD … thank GOD … thank GOD …

The only problem I have sometimes is getting a testing buddy … like if what I want to do needs more than one end whether it’s a user, workstation, device, service …

I can connect to the external network, nevertheless, I can only satisfy one part of the process, for example if what I just set up is allowed to be accessed in terms of rules and services monitoring but not quality …

So here where my big bro comes in the picture …

Ring Ring

Allooo
Yes, it worked. Hehehehe
????
No … I’m just testing something with the phones … and it worked …
Ahhhh
Good good … how are you doing …..

Ring Ring

Allooo
Hey MAN … can you access …
Wait … Nope
Ok … Now ..
YUP
Great … how are you doing …..

Ring Ring

Allooo
Hey MAN … what’s your ISP …
Not sure ..
What public IPs you’re using ..
Not sure .. we’re having Internet problems
I know .. but not locally right …
Yeah …
Anyway I wanted you to do something … not important … how are you doing …..

As he was going to work …

Hey MAN do you have a camera at work …
????
Web Cam …
Nope … why …
I wanted to try something out …
Why are you happy ???
Nothing … have a nice day :D

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It will pass

depressed-2

I feel stupid … lots of unexplainable problems …

Just discovered a stupid issue with email server and rules and didn’t figure it out yet ..

Having problems with virtualization … can’t get the damn machines to run …

Stupid IP phone features aren’t working as they are supposed to …

Can’t get my head around the latest phishing, pharming, scam techniques, gotta stop watching stuff I don’t understand that make me more anxious …

Didn’t get my hands on windows server 2008 … still refusing to use Vista … Don’t understand Linux or Unix for that matter ..

The corporate firewall is driving me crazy … the stupid email filter is blocking legitimate email without specific reason … verdict none …

Need to setup my testing environment … because I have a habit of screwing things up…

Clustering … another thing … offfff

Need to stop speaking technical to normal people … it’s not only they don’t understand you .. they don’t care … problem, fix it that’s it … cause of the problem don’t care… unless it’s somebody’s fault and they need to bring them down …

Didn’t finish documenting … still hate writing reports …

Need to focus … need more time .. need to duplicate myself …

Am I supposed to know all this … YUCK …I need a mentor … I thought I can carry on but I need guidance I’m lost …

I need another job … a chef maybe …

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Just Luck

An advice to all IT people out there … never ever ever ever (ever)∞ … answer a question which even remotely asks about your network/applications/systems with an optimistic response. Never say fine, good and the biggest taboo … stable *picture a huge GASP*

As soon as you utter an affirmative response … a silent calling is broadcasted across your network … “let’s go CRAZZZY” … and everything answers!!!!

And you’re left helpless and cursing that moment that you said: “fine, things are slow in fact everything is stable”

lucky-rabbit-paws

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IT Diaries

Problems, solving them … sometimes you nail it other you don’t, symptoms can trick you into thinking one thing when the solution is another.

Depending on whom you are dealing with, the processing of the problem changes …

You received a complaint.

You know this person will sue you if you get it wrong …

You check everything, even if they don’t make sense, you double, triple, quadruple verify your solution and send it ……

Dear

Your problem is caused by ….
You can do this ….
If you have any question please don’t hesitate to contact me
Attached are my fingers crossed, hoping and praying I’m right.

Regards

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IT Diaries

Back in the programming days, when I programmed in C. I don’t know why we didn’t use the editors. We wrote it in notepads, saved it and run the commands through command prompt window (poverty I guess). Error lines stream down your screen. And you spend hours pin pointing the problem, re-designing your code, enhancing it … until ultimately you notice you forgot the ‘&’ in the ‘scanf’ command, and all those crappy errors were bull. You laugh and cry at the same time. You wonder will it be too much of a drama scene if you start banging your head against the monitor … eventually you call the instructor, show the output and leave.

As you get more experienced you seem to forget the little things. If a problem happens, no matter how bizarre it may seem the solution is simple. I get way over to solve a problem, the funny thing is sometimes I discover glitches along the way that I end up fixing along with the original problem which is not bad for the overall result.

On the other hand, I get caught up in those other things that I completely forget what the original problem was ;P –that reminds me of something—

3ala 6aree programming, why do most people hate it?? I believe I would have made one hell of a good programmer. The downside is I wouldn’t exist in the real world, I’d be living in Java land with all my imaginary Java buddies. Back in the days, if I had programming, I used to sleep with a notepad next to me, wake up in the middle of the night, and write down my ideas or solutions. I once dreamed of the problem and solved it, woke up and wrote it down. From that moment on, I knew if I wanted a normal life, stay the hell away from coding. Now I just play around with my Java when I am bored. On the other hand, maybe it’s my destiny, hmmmm, should I give it a try???

big_daddy_java

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My Bad

Mistakes, we often make mistakes and from them we learn. The only difference is how, when and how big?

Some make mistakes alone and notice … then solve them.

Some wait for a grand moment, where you are surrounded by everybody, in a meeting or seminar and BAM make you huge stupid slip. That’s me.

A moment you feel smart, then you trip .. stupid .. rectify it … smart .. wrong … stupid … infront of people … talk … stupid … stupid … stupid …

I get so mad at myself, I wana copy myself and let the copy me beat the hell out of the original me … teach myself a lesson …

On my own I am fine … you collect good points to yourself by yourself … then when it happens to be the bad one … it has to be infront of an audience … GOD forbid you make a mistake and nobody knows about it … NOOO you need to put yourself under the spotlight so everyone can see …. That’s me.

Uhhhh, what can I do? Except carry on. Yallah sh*t happens …

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IT Diaries

I was testing some software that uses the network resources and I configured it to utilize the wireless card since it’s the laptop I am using and most probably I’ll be going around outside with it so I need the wireless connection.

So as with any IT … what happened … I couldn’t connect through the wireless after a while !!! IT was working fine and suddenly stopped … wireless is on and no changes since the last successful run …

I swear … there is some kind of conspiracy against IT people, whenever they are around gadgets they seem to fail, everything seems to stop working. You have to fix it … I’d be crying why oh why … if it were any other person everything works smoothly …

Once upon a time I decided to stop at work in the weekend for maximum two hours to catch up on some late reports … got my coffee and my mood … as soon as I login … what’s wrong … NO INTERNET … honestly I was going to pick up my things and leave … but I had to fix it even in the weekend .. What are the odds of that …

Scheduled maintenance … simple cleaning and blowing …. All sort of disasters happen … routers hang … switches fail …

You are simply saying HI to an employee and suddenly his PC crashes!!!! WHAT I’m just standing near the door … I didn’t even look at that damn PC …

Back to the original problem … I told my brother … ‘malee khilq look into the problem’ I’ll check it later … after a couple of minor tweaking here and there over the last two weeks I decided to look into it more deeply today…

I uninstalled the softwares, drivers … restarted …. Installed drivers back and voilà wireless it working again … sounds simple but annoying ….

Mood swings of all related to technology … I’m getting old … have mercy …

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Alphabets

Two technicians installing the hardware and one had to read out the license number to the other, so this is how they talked out their alphabets:

Alpha-3-8-Charlie-Alpha-Bravo-5-9-Delta-9 …

I felt like I was in the military or some police force. The only thing left was to say ‘over’ at the end of each exchange ;P

we’re going down damn it, save yourselves” hehehe, couldn’t help it!!!!

I remember how day to day users pass information, like their email account, password or MAC addess, instead of letters they’d use:

Apple-Boy-Cake-Doctor …

I liked how the first one goes, adds a bit of spice to it

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